Terms of Use

Last updated: July 2026

Agreement to Terms

By accessing or using the iris-ferret website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this website.

Use of Website

This website provides information about domestic travel experiences in the United Kingdom. You may use this website for personal, non-commercial purposes in accordance with these terms.

You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the website
• Interfere with or disrupt the website or servers connected to it
• Transmit any viruses, malware, or harmful code
• Collect or harvest personal information about other users
• Use automated systems to access the website without permission

Booking and Reservations

When you submit a booking inquiry or reservation through our website:

• You confirm that all information provided is accurate and complete
• You understand that submission of an inquiry does not guarantee availability
• A binding contract is formed only when we confirm your booking in writing
• You agree to pay all fees and charges associated with confirmed bookings

Pricing and Payment

All prices displayed on this website are in British Pounds (GBP) and are subject to change without notice until a booking is confirmed.

Payment terms:

• Full payment or deposit may be required at the time of booking
• Accepted payment methods will be communicated during the booking process
• All payments are processed securely through third-party payment providers

Cancellation and Refund Policy

Cancellations must be submitted in writing to [email protected].

• More than 14 days before scheduled date: Full refund
• 7 to 14 days before scheduled date: 50 percent refund
• Less than 72 hours before scheduled date: No refund

We reserve the right to cancel or reschedule experiences due to circumstances beyond our control, including severe weather, safety concerns, or insufficient bookings. In such cases, you will receive a full refund or the option to reschedule.

Participant Responsibilities

By participating in our experiences, you agree to:

• Follow instructions provided by guides and staff
• Behave respectfully toward guides, other participants, and local communities
• Disclose any medical conditions or mobility limitations that may affect participation
• Assume responsibility for your personal belongings
• Obtain appropriate travel insurance covering your activities

Liability and Risk

Participation in travel experiences involves inherent risks. While we take reasonable precautions to ensure safety:

• You participate at your own risk
• We are not liable for personal injury, illness, or loss of property except where caused by our negligence
• We are not responsible for actions of third-party service providers beyond our reasonable control
• We strongly recommend obtaining comprehensive travel insurance

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Intellectual Property

All content on this website, including text, images, graphics, logos, and software, is the property of iris-ferret or its content suppliers and is protected by copyright and intellectual property laws.

You may not:

• Reproduce, distribute, or display website content without written permission
• Use website content for commercial purposes
• Modify or create derivative works based on website content

User-Generated Content

If you submit reviews, comments, or other content to our website:

• You grant us a non-exclusive, royalty-free license to use, display, and distribute that content
• You confirm that you own or have permission to share the content
• You agree not to submit content that is offensive, defamatory, or violates third-party rights

We reserve the right to remove any user-generated content at our discretion.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites.

Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding:

• The accuracy, completeness, or reliability of website content
• Uninterrupted or error-free operation of the website
• Fitness for a particular purpose

Limitation of Liability

To the fullest extent permitted by law, iris-ferret shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless iris-ferret, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the website
• Your violation of these Terms of Use
• Your violation of any third-party rights

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and iris-ferret regarding your use of the website.

Contact Information

If you have questions about these Terms of Use, please contact us at:

iris-ferret
12 Primrose Lane
Bath BA1 5NZ
United Kingdom
Email: [email protected]